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Can anyone help me out! (i haven't received any verification mail for free gifts)

(Topic created on: 09-02-2021 08:03 PM)
1007 Views
NirmalR
Journeyman
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Likewise its been 9 days i applied for free gifts for pre order s21 but to date i ven't received any verification mail so i even mailed them @ preorder.samsungpromotions.claims but no response yet,any suggestions..

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19 REPLIES 19
AshtabS9Ultra
Mastermind
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so have you not even had acknowledgement that your claim has been processed? I know it takes up to 45 days for them to arrive and it really is close to 45 days
NirmalR
Journeyman
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m confused that ,do i get any mail within 7 days regarding my claim verification or not???
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DanniJ
Journeyman
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if you've not had the verification, I'd give them a call
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AshtabS9Ultra
Mastermind
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so if you have not heard anything at all since you put the claim through then contact samsung. if they have said yes you will get them and its a 45 day wait (max)
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NirmalR
Journeyman
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no any verification mail regarding my claim whether its been approved or my documentation has failed...
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NirmalR
Journeyman
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can u plz pass me out their contact details..
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AshtabS9Ultra
Mastermind
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0333 000 0333 or start a chat on here which ever you find more convenient
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NirmalR
Journeyman
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tq i'll talk to them tomorrow ..
Dodgethis1
First Poster
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yeah same here heard nothing and also emailed them
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