21-12-2021 08:09 PM
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- Chapters
- descriptions off, selected
- captions settings, opens captions settings dialog
- captions off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.
21-12-2021 08:34 PM - last edited 21-12-2021 08:35 PM
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If the camera isn't focusing, you should try resetting the camera to its default settings.
Tap the Settings gear, and then swipe to and tap Reset settings
21-12-2021 08:37 PM
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21-12-2021 10:22 PM
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22-12-2021 06:38 PM
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A smudge or speck of dust could mess with the focus.
Also some users found that rapidly tapping the middle of the screen when in camera helped .
Worst case scenario a hard reset is highly recommended as Android 12 seemed to have messed a lot of people's phones.
23-12-2021 03:43 PM
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25-12-2021 10:19 PM
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So I was reading forums and they said they found the camera would work when you shook the phone!
I tried to take a photo, and then when it didn't focus I shook the phone. This seemed to fix the problem, but only while I was in the camera app.
It seems I need to shake it every time? Maybe the lens is getting stuck somehow?
22-02-2022 03:35 PM
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I know this is an oldish thread but did you ever get to the bottom of this?
I started experiencing the same issue on the 12th Dec 2021. Contacted samsung and they advised it may be a hardware issue and to get it checked so I got a wefix engineer out to my house who said he could find nothing wrong with it and wouldn't replace the camera.
Despite this and the factory reset that went with it, the problem persists and is intermittent.
A few people on other forums have reported similar and that samsung swapped the camera module which fixed it - but when I tried to get them to do the same they said it wasn't broken and wouldn't swap 😕
06-05-2023 11:10 AM
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