Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Camera has black screen

(Topic created on: 23-07-2021 05:54 PM)
91612 Views
tommy98
Journeyman
Options
My samsung galaxy s20 camere has a blavk screen when i ho on the camera app and any other app like snapchat it wont let me take a picture i contacted samsung  and dident recive much help i went through steps that they advisted me to do and even factory reset my phone and still dosent work ?
0 Likes
Go to solution
22 REPLIES 22
AndrewL
Moderator
Moderator
Options

@kenny77889: Please try heading to Settings > Apps > Camera > Force stop > Storage > Clear cache > Clear data, then press and hold the Side button > Restart. This will refresh the device, and resolve any software issues that might be affecting the functionality of the Camera app. 

0 Likes
MarkieBa
First Poster
Options

Samsung S20+ here, camera is glitching and now has gone black on all but 0.5 zoom. It intermittent at present.  Clear 5gb off internal storage and followed all the guides above but still not working.

0 Likes
tGGrZ
Journeyman
Options

MarkieBa, 

I suggest the following:  go to Settings [cogwheel @ top right of pull-down menu] > Apps > Camera >Camera Settings > Reset Settings (@ bottom). If that doesn't fix your issue(s), then I would definitely backup all your data & xfer pics, media, etc... to another storage source (i.e., external hard drive or cloud) then execute a factory reset to refresh and update all your apps. This should correct most software glitches and issues, however obviously will not fix hardware issues. Hope this helps & good luck to ya, now! 😉

0 Likes