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Camera error

(Topic created on: 16-05-2025 06:09 PM)
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evik80
First Poster
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Hi, 2 days ago, I instaled new update fo samsung galaxy s21ultra and after this update I have a problem with camera in my phone. When I turn it on after few second she turned off. Anyone have a same problems? Please help me if you can.. restart the phone no help. 
2 REPLIES 2
Piper123
Samsung Members Star ★★
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Hey there and welcome to the Samsung UK and EU Community Forum

Clear cache in the camera app.

Wipe Partition Cache on your device
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Piper123
Samsung Members Star ★★
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1. Turn off the device.
2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.