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Caller id and spam protection Missing

(Topic created on: 09-05-2020 01:13 PM)
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ltn
Student
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Hello,

I have a S9 (SM-G960F/DS) bought form Vodafone Romania, with the latest updates and I can't find the "Caller id and spam protection" in the Phone application settings. Latest updates intstalled.

Dissatisfied with the overall experience with the phone.. spent more than 2h only for this problem.

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6 REPLIES 6
Reginard
Pathfinder
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OPen up the phone app as if you're going to make a call, select the three dots menu on the right hand side towards the top and select settings.  The option you're looking for is near the top.

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ltn
Student
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That is the problem, it is missing in the menu you are mentioning. See the attached photo (in french). It seems it's mot a too uncommon problem. Should have been right after "Bloquer des numeros" as "Identité appelant et protection spam".

 

Thank you for your reply.

Screenshot_20200510-114221_Call settings.jpg

 

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mritto
First Poster
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I have the same issue... 

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nabbasi
First Poster
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I am facing same issue with my S9+ Dual sim. It's middle east version.

 

Screenshot_20200920-114431_Call settings.jpg

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sergiodbn
Explorer
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Same issue here. The option is not shown on my S20+, si I cannot enable it. I am in Spain. 

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WilliamFife
First Poster
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I am having the same exact issue and my calls are getting blocked by people because it comes through as unknown.  Has anyone determined how to fix this problem?

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