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Battery still weak after change

(Topic created on: 25-06-2022 06:32 PM)
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2old4this
Pioneer
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I have had the battery changed the old one has the emei & sn sticker  problem is i have charged the battery full  but the new battery is showing weak in diagnostic test any advice Thanks 
6 REPLIES 6
Pugs1957
Samsung Members Star ★
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I think the issue is the battery may be as old or almost as old as your phone. I doubt any new batteries will have been manufactured for a very long time.
WatsonB
Journeyman
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What do you mean? However 'old' the new battery is it hasn't been charged over and over. I've got the same problem, diagnostics still say my new battery is weak.
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Tamor
Student
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Is the problem gone now or are you still facing it? I changed my battery with a new original one couple a of days ago but i still have weak battery life showing.

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Tamor
Student
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I have the same problem too. What did you do, is it gone?

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2old4this
Pioneer
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Sold my phone and brought S22 ultra
WatsonB
Journeyman
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Apparently there's nothing you can do. If the Battery Management System isn't reset then the diagnostics won't reflect the new battery. Trouble is only Samsung can reset it! I think that is pretty shabby.