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Android 13 one ui 5.0 phone orientation issue

(Topic created on: 12-11-2022 06:13 PM)
18407 Views
Gionike
Voyager
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Ok so....its been a while since I had any issue with the s21 ultra or android until I updated it to the latest software: android 13 one ui 5.0.

So far I've noticed a major and irritating problem.
It's the phones orientation. When phone held in portrait position, and the auto rotate is on auto mode, the phone camera app, chrome websites, and actually any other apps that allow the orientation options in landscape and portrait, the phone keeps turning landscape when the phone is held in portrait. VERY ANNOYING. 

all pictures are coming out in wrong orientation. Can't look at websites 
unless I lay the phone flat. 

When the auto rotation is turned off I can use all the apps in portrait mode except the camera still switches orientation the wrong way around.

Need a fix quick samsung







71 REPLIES 71
outstandingss
First Poster
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I also have a Note 20 ultra with the same issue. 

Gionike
Voyager
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It's been over a week since I did the restart and it's still fine and working fine
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joanafmg
First Poster
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Still have this issue....s21 plus here

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Fester22
Apprentice
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The same problem I have on S20+  The last update does not fix this problem... And I have this issue not only with landscape mode, my camera always is upside down, I restart device twice at day... I'm tired...

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amyk97
Student
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yes this happened to me also the new update is bad

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MRAS2
Journeyman
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So annoying, same issue here.

All icons (camera settings, filters, ratio etc) go into landscape mode changing orientation 😒...try accessing "Recents" and it will automatically be in landscape 😡🤬

I have note 20 ultra but this all started after android 13 update.

Samsung, a fix please.

MRAS2
Journeyman
Options

Happens for a while and then boom, annoying orientation is back🤣😂

I have restarted several times but keeps recurring after some time😒

MRAS2
Journeyman
Options

Are you sure you've been using the camera alot🤔🤔🤔

 

Try camera usage(changing orientations), you'll be back to sq one

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Engineer2020
Student
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I have the same issue with Galaxy Note 20 ultra. Samsung terrible phone support was useless and I hope someone is listening. After Updating my phone (Galaxy Note 20 ultra 5G) to the latest One UI5, the photos from the camera are flipped (like rotated 90 degrees). The auto-rotate is turned off but the settings of the camera are on the flipped side too (rotated 90 degrees). I used other apps and the same problem existed. I deleted all the data from the camera app but the problem still exists. After calling Samsung support they told me to erase all settings from Settings (Not factory reset). The problem was gone after this. However, after a few further days, the problem appeared again. I don't want to reset settings every single day. Samsung needs to admit this stupid issue and offer a fix. God, I love Apple for being fast at fixing issues, unlike Samsung. This issue is really annoying.

 

To all people, whatever temporary solutions you want to do it will not work; Samsung needs to provide a software fix

lan_gie
First Poster
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on 21 Ultra the issue is still there, even after the latest little update, it comes back after day or couple uses of camera app, annoying as hell because all apps that use camera auto-rotates pictures, sometimes after they were taken (messenger, instagram)