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Android 12 update recieved today - Issues with update? E.g. WhatsApp Videos changing colour quality and showing lines on them?

(Topic created on: 16-11-2021 08:29 PM)
6258 Views

I have this problem too

Fiz7863
Voyager
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Received Android 12 update today, seems very sleek n lovely. One problem thats showing when sending videos on WhatsApp they r changing colour quality n showing lines on them. Has anyone noticed that with the new update?

 
 
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34 REPLIES 34
Kiran Francis
Student
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Same problem since the update.

Stoleriko
Pioneer
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 I'm happy to say that Samsung have fixed this bug, the latest firmware, G998B XXU3BUKG has fixed the video problems on whatsapp. 

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Members_13sTZfB
First Poster
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Galaxy S21 Ultra here and I still have the problem of vertical green line in all sent whatsapp video. The OS seems up to date...

Screenshot_20211210-091317_Software update.jpg

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AndrewL
Moderator
Moderator
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For those of you affected by the green line when posting videos on WhatsApp, please be aware that we have made the developers aware of the issue, and a fix will be rolled out in the form of an app update as soon as possible. In the meantime, please try capturing videos in the Camera app at a reduced resolution, as this has been known to remove the green line. 

danielm18
First Poster
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February 06, 2022, the issue is still present in my galaxy s21 ultra with latest updates installed.
- Can we have an ETA for the fix?
It's so annoying to have a very expensive device and problems aren't solved with priority...

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