Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Android 10 Update Issue-Streaming

(Topic created on: 16-04-2020 10:05 AM)
715 Views
TMccall
First Poster
Options

I have an S9+ and I updated the other night to Android 10. Since the update I can no longer stream over my data plan. Sprint has done all sorts of reboots and resets to my phone and the only thing they can say is that it's an issue on the Samsung side. 

 

So how do I fix it? I am all sorts of angry about this. 

0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

The best way I've found to see if the issue is network , sim card or phone related is to as a process of elimination try your sim card in another phone and then another sim card in your phone.

 

I've updated my Note 10+ 5G to Android 10 a few weeks ago and have experienced no issues in regards to what you are experiencing @TMccall 

 

A Samsung Experience Store or Samsung Service Centre can run a diagnostic on the phone.

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Cork1
First Poster
Options

Did you resolve this issue?

 

I updated to Android 10 the other night and streaming does not work.

 

It is either the phone or an issue with the update.

 

 

0 Likes