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Alphabet column (on right side) gone in contacts list

(Topic created on: 25-11-2021 11:44 AM)
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Angelo005
Explorer
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Hi all, just had the latest update, ONE UI 4.0 ANDROID 12, on my Samsung Galaxy S21, and now the alphabet that used to be visible in the contacts list on the right hand side of the phone, going down, is gone now and is replaced with dots so I'm unable to go straight to the letter to find the contact I'm looking for. Does anyone know how I can put it back? please
79 REPLIES 79
niteswimming
First Poster
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I know, but that's the same with my S21 ultra but in addition there are the letters. The question was, if there are any news on how to get the letters back.

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Jenn W
First Poster
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I thought it was something i had done until i just changed phones. Like for real what the absolute f#%@, why mess with this tool that helps you quickly get to the listing of people you want by hitting the relevant letter in the right hand column. Plus you obviously don't care what your consumers like and want as you have not fixed the issue. Finding customer care has slipped markedly also over the last 12months. What is going on SAMSUNG, do we not matter anymore?

 

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Mutley101
First Poster
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Hi, whereabouts in the settings as I'm stupid and I can't find it?
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Delisa Arnold
First Poster
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I need my alphabet  back on my 📱 

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Skywallker
Explorer
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I would also love to see that back.

Like... I know in what order is the letters in alphabet, and still can roughly estimate where K or R is, but still it's a step back to remove all letters at once not leaving any customization option!

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Tidler
First Poster
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Thanks for info on finding letters instead of dots on rhs
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Jina2
Apprentice
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When I slide it up & down, it jumps all over the place. I start at B & it jumps to L. Such nonsense. Other Samsung owners have complained about this too! I will never buy another Samsung product again!

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Jina2
Apprentice
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I can't drag mine. It just jumps all over the place....

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Jina2
Apprentice
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I tried the highlight tab & it still jumps....

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Colinfaed
First Poster
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Hi, I found this annoying, but discovered that as soon as you see the column that now just has dots instead of the alphabet in it, place your finger on it and after a second a letter appears next to it. Without lifting your finger from the screen slide it up or down and the letter changes as you do so. When you get to the letter you want lift your finger. It isn't as quick as just touching the letter you want, but a lot quicker than scrolling through the main list of contacts.