Accessing Samsung.com

[AndreescuD]

Hi guys

I don't know why, but for a couple of days, I have problems accessing Samsung.com from any browser. The page is loading hard, and when it does, just become unresponsive. I wonder if you have any of those issues sa I may know if I have problems with my device, or it's some technical error. 

THX

[Hammadhussain]

It's a technical erroe as I was having same issue last night page was not loading keep crashing

[JAMES4578]

May have been technical issues, however loading fine for me at the moment.

[AndrewL]

@AndreescuD: If you encounter further problems while trying to navigate samsung.com, please clear the cache and cookies from the browser you're using, or try an alternate browser to see if this helps. I just tried it and, like @JAMES4578, it is working fine for me, so it may have just been a temporary server issue. 

[AndreescuD]

I cleared the cache & cookies, I even reinstalled the app but nothing... And from chrome 4 android also,same problem... Any way, I tried in the morning and it worked... THX all 😊

[Malcom K]

I have exact same issue. I can login. then whenever I go to the "my account" in the samsung.com, it greys out the page of the my account then keeps loading, like forever. I cannot see my rewards, product, things like that. This happens from my personal computer, work computer, cell phone, basically any device I use.

[Malcom K]

I have exact same issue. I tried clear cache and cookie, did not help.

[joaney]

Why can't I get on samsung website , it says I haven't got access 😔

[AndrewL]

@joaney: Is the issue occurring on all devices in all locations? If you're on a private server for instance e.g. at work, then access to the site may be restricted by the IT department. I have checked from my side, and there are no current issues with samsung.com, or wider issues being reported by our customers.