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7 days after claiming buds pro and tag

(Topic created on: 04-02-2021 06:47 PM)
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jgbob
Explorer
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7 days after claiming buds pro and Galaxy tag still nothing back from Samsung..anyone else the same ?
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30 REPLIES 30
Sandypants
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yep I'm same m8 gonna ring them tomorrow as Been 11 days now
jgbob
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wat number you ring on mate?
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Jankie
First Poster
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how do you claim them? just received s21 but nowhere does it tell you where to claim
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Sandypants
Explorer
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that's the one that's customer service number jgbob

Screenshot_20210204-185829_Phone.jpg

jgbob
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in the benefits section, on here mate 👍
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jgbob
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found it mate
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jgbob
Explorer
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will do mate if you get through before me will you let me know to please
Sandypants
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yea course m8 good luck
AndrewL
Moderator
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Hi all. For clarification, if you have successfully claimed your Galaxy Buds as part of the pre-order offer, and have received an email to validate the claim, then it can take up to 45 days from the validation date to receive the item.