04-07-2021 08:25 AM - last edited 04-07-2021 10:09 AM
With the current/latest versions of Your Phone Companion/Link to Windows (1.21043.54.0) and Windows Service (2.2.01.10) on my Galaxy S10e, MMS content--images and videos--no longer appears on the PC screen. Only the text component of the MMS appears. I confirmed that the issue is with one or other (or both) of these latest versions because my wife's S10e was running older versions and it synced all MMS content perfectly until I upgraded it to the current versions. Anybody else with this problem? How can I revert to a previous version of Link to Windows?
Solved! Go to Solution.
04-07-2021 11:21 AM in
04-07-2021 02:19 PM - last edited 04-07-2021 04:03 PM
Thanks Pugs1957. Uninstalling then reinstalling Your Phone Companion/Link to Windows FROM GOOGLE PLAY STORE installed version 1.21042.140.0 which fixed the problem--MMS content is back on the PC. (I didn't need to download a separate APK.) At the same time the app itself offers a further update where the link installs the new/current version (1.21043.54.0) from the GALAXY STORE. The answer is to not install that update.
04-07-2021 08:33 AM in
04-07-2021 10:05 AM in
Thanks for the suggestion LiquidSnake, but unfortunately there is a hiccup. I tap on the APK, give permission to install from Unknown Source, installation appears to progress OK then it stops with the message "App not installed". I tried a couple of different APKs and numerous attempts. Looks like it needs some action that is above my pay grade.
04-07-2021 11:21 AM in
04-07-2021 02:19 PM - last edited 04-07-2021 04:03 PM
Thanks Pugs1957. Uninstalling then reinstalling Your Phone Companion/Link to Windows FROM GOOGLE PLAY STORE installed version 1.21042.140.0 which fixed the problem--MMS content is back on the PC. (I didn't need to download a separate APK.) At the same time the app itself offers a further update where the link installs the new/current version (1.21043.54.0) from the GALAXY STORE. The answer is to not install that update.