08-04-2024 02:40 PM
According to the BT engineer BT updated software Friday 5th/Saturday 6th April - it was an Huawei update. Along with 1 000's of other we lost broadband. That was fixed this morning but I'm no longer able to use WiFi calling - it has worked perfectly for years. As we have a very poor mobile signal it is Emergency calls only. I'm using a Galaxy Note 9. I've tried the 'usual' approaches and spent 45 mins speaking to BT helpdesk. Can anyone help?
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08-04-2024 03:26 PM
Thanks for the suggetsion Robin999. Ive spoken to the engineer - who said I could call him if I had an problems :). He suggetsed forgetting the newtowrk and then reconnecting. It worked!
08-04-2024 02:49 PM - last edited 08-04-2024 03:03 PM
08-04-2024 03:26 PM
Thanks for the suggetsion Robin999. Ive spoken to the engineer - who said I could call him if I had an problems :). He suggetsed forgetting the newtowrk and then reconnecting. It worked!
08-04-2024 03:28 PM
08-04-2024 04:46 PM
it will have been a bit frustrating, glad it all seems fine now . Forgetting and reconnecting to Network can solve some issues.
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