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why does Samsung health doesn't count all my steps anymore

(Topic created on: 31-03-2021 03:57 PM)
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trecia
First Poster
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I realise samsung health on my s9 phone doesn't count all my steps anymore. I have cleared cache and data, re- install , given permission, turn location on etc and still its giving me way less steps than normal. Sometime I will do 20 steps before it clock q few steps. 
Any help pls
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2 REPLIES 2
Matty8787
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It purposely waits a few before starting to count just to be sure you are walking. These things are never guaranteed to be 100% accurate they are just an estimate.
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trecia
First Poster
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thank you for responding...but I use to do way more steps than what it is longing now as it doesn't record all the steps lately. I realise this after I went sim only on my Samsung s9 and watch. its really mind boggling. as my same routine is literally giving 25 to 30% of what I would have gotten 2weeks ago.
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