EBK
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09-04-2023 03:24 PM - editado 09-04-2023 03:25 PM
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Cannot backup whatsapp in google drive. Getting a grey triangle with ! mark in google drive next to whatsapp. Managed to back up Viber without a hitch.
4 Respuestas
AndrewL

Moderator
el 09-04-2023 04:38 PM
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@EBK: Please can you try backing up via WhatsApp itself, to see if you have more success? To do so, open WhatsApp > Tap the 3 dots in the top right > Settings > Chats > Chat backup. Let me know how you get on.
EBK
Apprentice
el 09-04-2023 04:45 PM
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That's how I did it. But Whatsapp on new phone did not prompt me to restore. So, I checked drive and found the grey triangle with the exclamation mark. So the backup not succesful. Not sure whether it is connected with drive storage size. Some sources say that backup does not count into drive storage. If it does though that could be an issue.
GoanGeek
Samsung Members Star ★
el 09-04-2023 06:28 PM
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Make sure WhatsApp has files permissions
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
EBK
Apprentice
el 09-04-2023 06:31 PM
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It does!😔
