23-09-2023 05:23 AM
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I had downloaded my Samsung Cloud files on to my laptop. The files were .z01, .z02, .z03, etc... files so I had to use WinRAR to extract the files instead of using Windows' own unzip function. I could use that function but the photos would then be unviewable. It would say 'Photos can't open this file because the format is currently unsupported, or the file is corrupt. '
However, before I can extract the files using WinRAR it required me to enter a password in order to extract. I typed in all my passwords, including my Samsung account password, and nothing worked.
Does anyone know what the password should be or where I can find the password? Or is there any other way to extract the files?
23-09-2023 12:09 PM
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23-09-2023 12:10 PM
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If you use Chrome Browser
You could try chrome settings
Password manager
And see if listed
01-10-2023 01:10 AM
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I don't have those files on my phone anymore, only on my laptop. Is there any way to get the files onto my phone so that I can see the contents of the files, such as my pictures, without having to deal with the password issue?
01-10-2023 10:28 AM - last edited 01-10-2023 11:58 AM
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The other thing that comes to mind is I doubt you have any photos in those files with the introduction of the One Drive connection with Samsung as any items not moved to One Drive would have been deleted in 2021.
