23-09-2023 05:23 AM in
I had downloaded my Samsung Cloud files on to my laptop. The files were .z01, .z02, .z03, etc... files so I had to use WinRAR to extract the files instead of using Windows' own unzip function. I could use that function but the photos would then be unviewable. It would say 'Photos can't open this file because the format is currently unsupported, or the file is corrupt. '
However, before I can extract the files using WinRAR it required me to enter a password in order to extract. I typed in all my passwords, including my Samsung account password, and nothing worked.
Does anyone know what the password should be or where I can find the password? Or is there any other way to extract the files?
23-09-2023 12:09 PM in
01-10-2023 01:10 AM in
I don't have those files on my phone anymore, only on my laptop. Is there any way to get the files onto my phone so that I can see the contents of the files, such as my pictures, without having to deal with the password issue?
01-10-2023 10:28 AM - last edited 01-10-2023 11:58 AM