26-08-2023 12:10 AM
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Hello, I transferred my Secure Folder data to my new Samsung Galaxy. I can see that the file has been transferred successfully in the storage settings. However, when I open the Secure Folder, there is nothing in the folder. How can I solve this problem?
26-08-2023 02:30 AM - last edited 27-01-2024 09:06 PM
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@Josh5091 Smart Switch does not transfer files with a security lock and from 2021 secure Folder Data cannot be backed up. The option would be to move the files out of the secure Folder,transfer to new phone and move to secure Folder if desired.
Some information here https://mobiletrans.wondershare.com/backup/how-to-backup-samsung-secure-folder.html
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
