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Original topic:

Secure Folder

(Topic created on: 26-08-2023 12:10 AM)
Josh5091
First Poster
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Hello, I transferred my Secure Folder data to my new Samsung Galaxy. I can see that the file has been transferred successfully in the storage settings. However, when I open the Secure Folder, there is nothing in the folder. How can I solve this problem?

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JAMES4578
Samsung Members Star ★★
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@Josh5091  Smart Switch does transfer files with a security lock and  from 2021 secure Folder Data cannot be backed up.  The option would be to move the files out of the secure Folder,transfer to new phone and move to secure Folder if desired.

Some information here https://mobiletrans.wondershare.com/backup/how-to-backup-samsung-secure-folder.html 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .