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Original topic:

Secure folder not popping up

(Topic created on: 11-05-2023 04:03 AM)
Jackietherabbit-
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‎11-05-2023 03:17 AM in 

I can't find the secure folder on my samsung galaxy a12

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3 REPLIES 3
Jackietherabbit-
First Poster
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‎11-05-2023 04:03 AM in 

Specify which settings I went through the settings app also samsung account settings and didn't find it. Also if this seems rude it's not my intent to be rude so sorry if it seems rude.

Pugs1957
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‎11-05-2023 09:30 AM in 

The A12 doesn't have secure folder, you need the full version of oneui for this which the A12 doesn't have.
JAMES4578
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‎11-05-2023 04:58 PM in 

@Jackietherabbit-  As has been mentioned your Device does not have the full One UI version.  you have One UI core which is a stripped down version  and some features are missing.   Without the Full Knox security the Secure Folder is not supported.  Can see a bit about the differences in this articlehttps://www.guidingtech.com/samsung-one-ui-vs-one-ui-core-difference/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .