I have been owning Samsung devices since the Galaxy s2, and currently I own a Samsung Galaxy s21 Ultra.
Unfortunately, that will change as I will be switching to iPhone or another brand next year, The reason? I'm fed up of being treated like a second-class customer from Samsung.
First of all, we always get the worse chip Exynos (in Europe), which has always been behind the competition (Snapdragon) in terms of performance, battery life and even photo quality.
Secondly and most annoyingly, I'm unable to download many of the greatest Galaxy Store apps such as Good Lock with really great apps such as QuickStar, One Hand Operation+, or the new Expert Raw camera app. Even when using a VPN, I'm forced to remove the SIM card so that the phone doesn't know that I'm in my current country (Spain), which now I can't easily do since I'm using an e-sim so it doesn't allow me to remove it as easily as I could do before with a regular SIM card.
It is really shameful and utterly discriminatory for a large company like Samsung to give their customers different access to their products and features depending on the country they live in.