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Sansung health calorie counter

(Topic created on: 2 weeks ago)
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Ode1972
Journeyman
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Anyone else having issues with Samsung health calorie counter? Frequent crashing when trying to enter food intake. Only since recent update, now looks like attached photo. I'm using an S22. As soon as you click the search icon, takes ages for the search bar to appear.

1000010689.jpg

1 Solution


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Solution
Ode1972
Journeyman
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Contacted Samsung support who were about as much use as a chocolate teapot. Only thing that worked was me deciding to uninstall/reinstall 

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8 REPLIES 8
Fiona26
Samsung Members Star ★
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You could try a force stop and also clearing the samsung apps cache. Then restart the device. Make sure the app is up to date also.
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Ode1972
Journeyman
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Will I lose all my data if I clear cache? Tried doing force stop already 

Fiona26
Samsung Members Star ★
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No, it will only delete your data if you hit clear data. Only clear the cache.
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Ode1972
Journeyman
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Still the same. Everything updated si must be a fault with update 

Fiona26
Samsung Members Star ★
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Send feedback under support, let the developers know of the issue in the health app
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Solution
Ode1972
Journeyman
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Contacted Samsung support who were about as much use as a chocolate teapot. Only thing that worked was me deciding to uninstall/reinstall 

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lauren_gratte
Apprentice
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Is it possible to manually change the calories for a specific food if the app automatically substituted the wrong value?

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Ode1972
Journeyman
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Yes, input it as a custom meal and input calories yourself