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Samsung Pay Watch Activation Doesn't Work

(Topic created on: 31-12-2020 12:57 PM)
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gibbylinks
Journeyman
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Hi All,

 

I have a Samsung Note 20 5g running Android 11 with GUI 3.00. I have installed Samsung Pay with Curve because my card isn't supported by Pay.  I have had no issues with the phone and activated the "Virtual" curve card without issue.

 

However, my wife bought me a Samsung Watch 46mm for Chrimbo and I'm struggling to get Samsung Pay working on it.

Every time I open Samsung Pay on the Watch I am prompted to verify the "Virtual" card, when I click "Verify" I am asked to "check my phone" my phone opens and prompts for a verification code, but no code is being sent.

 

I received the code fine without issue when setting it up on the phone. I have tried changing the phone number to my wife's mobile, I get a text to her phone asking to verify change of number, but still no text to "verify" the Virtual card.

 

Any ideas ?


My Devices
Galaxy Note S20 Ultra 5G (SM-N986B/DS) : Galaxy Tab S7+ (12.4", Wi-Fi) (SM-T970) : Galaxy Watch 46mm (SM-R800)
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1 Solution


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Solution
gibbylinks
Journeyman
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Sorted, I had to ring telephone number indicated on my watch, and someone phoned me back to sort it.

 

If anyone else suffers similar problems, I was advised to remove the card from my watch and then try to re-verify it.

Maybe worth a try before ringing them.


My Devices
Galaxy Note S20 Ultra 5G (SM-N986B/DS) : Galaxy Tab S7+ (12.4", Wi-Fi) (SM-T970) : Galaxy Watch 46mm (SM-R800)

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4 REPLIES 4
Solution
gibbylinks
Journeyman
Options

Sorted, I had to ring telephone number indicated on my watch, and someone phoned me back to sort it.

 

If anyone else suffers similar problems, I was advised to remove the card from my watch and then try to re-verify it.

Maybe worth a try before ringing them.


My Devices
Galaxy Note S20 Ultra 5G (SM-N986B/DS) : Galaxy Tab S7+ (12.4", Wi-Fi) (SM-T970) : Galaxy Watch 46mm (SM-R800)
Adibordoy
Pathfinder
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hi, I get to the "verify" and it asks for a security code? is that the verification code?
cannot get past that stage
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gibbylinks
Journeyman
Options
Yes you should get text message

My Devices
Galaxy Note S20 Ultra 5G (SM-N986B/DS) : Galaxy Tab S7+ (12.4", Wi-Fi) (SM-T970) : Galaxy Watch 46mm (SM-R800)
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jr1964
First Poster
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When trying to set up my unsupported card through curve. I get text with verification code but when I switch app to message to access the code when I go back to verification screen the box to enter code is removed
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