Activate Samsung wallet on my S22

[Members_FCzt9Lb]

Good day,

I am unable to activate and use Samsung Wallet on my S22 5G. I have been struggling to communicate effectively with the Pay Support team, it feels like they only have standard answers  and the solutions they have provided so far have not helped. I'm hoping to find a resolution here!

The issue is that my card cannot be activated, and the process stops without providing any useful information.

The suggestions from the Pay Support team were:

• Reinstalling the app (which I have done at least 20 times).
• Creating a new Samsung account which does not make any sense! I did not believe they would even suggest that!

Thanks in advance for your help.

[Batsy]

Please correct me if I am wrong but I think you are refering to Samsung Pay which is different from Samsung Wallet. Samsung Wallet is where you can store your cards and use them to pay for purchases. Samsung Pay works a little differently, you will be given a Card from Samsung and this is a long process, even I had issues with Samsung Pay. If its just to pay using your existing cards, I would recommend using Samsung Wallet or Google Wallet. Hope this helps.

[keith30]

Samsung Pass is no longer available and everything was moved to Samsung Wallet just recently, but Samsung Wallet isn't available in certain countries and you have to use Google Pay instead.

[Members_FCzt9Lb]

I want to use Samsung wallet and on the homescreen of the App there is a "Samsung pay" Card, that needs to be activated in order to use the services of the Wallet app. I am unable to activate this card or add a a new one... Google wallet works perfectly fine but I want to use the Samsung Wallet app because it is compatible with my other Bank account. Thank you for your time! 🙂