24-06-2020 04:16 AM
1. Please bring back inbox where we can see our sent messages that haven't been answered on yet.
2. When an agent asks for us to answer to them, we can't, it's confusing! Only thing we can is to rate the response with 1-5 stars and leave a comment on the response.
3. Please mark already seen responses from the agents as red, because they always show up as unread even tho they've been seen.
It's annoying and confusing to have to go multiple times in the Members app and go through all already seen messages through the notifications