Samsung Health / Fit E Not Syncing All Steps

[DrIT]

Samsung Health Version 6.5.0.039 on a S9 with Fit E (5519) software version R375XXU0ASF1.

I really like my Fit E and I think the Samsung Health app is good too....

However... the is a niggly problem in that the total steps from the Fit E do not always sync correctly with the Health app.

I have not drawn any conclusion as to whether the fault  is with the Fit E or the app.

At the time of writing my Fit E is showing 6224 steps while the app (with Galaxy Fit selected) is only showing 6186 steps.

The more steps I have done in a day the bigger the delta can be.

From my observations I think the Fit E is quite accurate as I have from time to time checked the band, counted the next 200 steps and checked the band again.

I know I can select all steps in the Health app but that doesn't help is I did not take the phone with me on the walk, and it's not (least it shouldn't be) a big ask that the steps on the Fit E should be reflected on the Health app after it has synced.

[cgoamigo]

Solved for me!

I was having the same issue (sometimes the step count was off by 8000 or so steps), and oddly enough the solution to a different issue I was having with the app fixed this one too! I had to uninstall the newer version of the app, and download an older version. And - for the last couple of days, it has been syncing perfectly!

Link to download the older version of the app: https://s-health.en.uptodown.com/android/download/3041744

The post where I found the solution: https://eu.community.samsung.com/t5/other-smartphones/can-t-sign-in-to-s-health-on-my-new-phone/td-p...

Hope it works for you, because it was getting VERY annoying!

[Adrianthe DJ]

• I have the same issue with my S20 recording fewer steps than my efit says. Sometimes if I check it updates to correct number but if not my phone is always behind what my efit tells me. Sometimes even with a check there's a discrepancy..

[EnglishRose-NL]

Had the same syncing problem with my galaxy fit & my S8...

Found solution...under 'steps' it says what it is syncing with...i had mine syncing with both my Fit & mobile, changed it to syncing with only my Fit, finally all steps are the same now 😀