Samsung Health app not recording heart rate from galaxy active watch

[Jacey15]

Can anyone help get the recording of my heart rate on my galaxy active watch onto the Samsung health app? It was working fine until Sunday 13th around 2:30am.

[Jacey15]

I've been informed by Samsung that the latest update no longer has the heart rate monitor! But that's the reason I use the watch!

[Meh90]

that is terrible news

[Jacey15]

total disregard of their customers. never buying Samsung again!

[Meh90]

I have a lower end galaxy fit and heart rate is still working. the heart rate is a key feature just like counting steps. really surprised its been removed.

[Jacey15]

I was shocked. But that's what they said happens with version 6.6 of the Samsung health app

[Meh90]

can't you download the older version of the app.

I remember Samsung update Samsung music and it limited playlist to 10000 songs. Once that happen I stopped using the Samsung app.

[Jacey15]

if I could work out how to download the older app I would.