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Samsung Email App Exchange Mail Issue

(Topic created on: 19-07-2023 12:27 AM)
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MuratF
Journeyman
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Edit //

Hi again, this issue seem solved with 6.1.81.1 version. If u keep had issue update email app latest version and try again.

Hello,

In the Samsung Email application, I get the error that the account I want to set up my exchange mail account couldn't be verified. I was able to set up my e-mail account without any problems when I made sure that the settings were correct and tried a different mail application on my device.

I have seen similar notifications from different people in the community on this about issue, is there a solution to the problem?

Device : A54

Email App Version : 

6.1.80.16
 

1 Solution


Accepted Solutions
Solution
MuratF
Journeyman
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Hi again, this issue seem solved with 6.1.81.1 version. If u keep had issue update email app latest version and try again.

 

MuratF_0-1690058211214.png

 

View solution in context

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8 REPLIES 8
Members_5roc0zs
Student
Options

Hello,

I have the same problem. Even when editing the login name, the application crashes and returns to the beginning of the exchange wizard (if the \ is deleted).

Email App Version : 

6.1.80.16
keith30
Legend
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You don't say what/who your email provider is, there are many different ones. I use virgin Media and I also use Gmail by Google..there are Hotmail, Microsoft outlook and various other ones.
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Members_5roc0zs
Student
Options

corporate exchange account

i tested the previous apk version and it works perfectly

 

 

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MuratF
Journeyman
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Hi, Corporate email account.

I installed the Nine app for testing and was able to set up without issue my email account. However, the Samsung email application gives an account verification error and constantly crashes.

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keith30
Legend
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If your using a apk then that sounds like it's the problem. Ask can't be trusted and can cause endless of problems to your device.
MuratF
Journeyman
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I have latest version email app from offical store, prev version apk maybe solution this issue but not seem trusted. So i need solution over current version.

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Solution
MuratF
Journeyman
Options

Hi again, this issue seem solved with 6.1.81.1 version. If u keep had issue update email app latest version and try again.

 

MuratF_0-1690058211214.png

 

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Nickp89
First Poster
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Unable to use our exchange 2010 server since August 7 update with the Samsung email app. We have to use an apk of an older build to get the email to fly but then the app just keeps auto updating. What can be done to resolve this? 

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