I have a request for help in explaining why the Samsung E-Mail app disappeared from the phone, after rebooting to factory settings. This happened on both the A40 Phone and the Galaxy Tab A. I have a suspicion that this happened after updating to Android 11, because on another TAB A tablet running Android 10 the Samsung E-Mail app is available after rebooting to factory settings.
I know that I can install the Samsung E-Mail app from the store but I am more interested in determining why it is not there and if there is a way to restore it. I would not want to install it on multiple phones and tablets in my organization, each time after rebooting to factory settings.
Thanks in advance