04-06-2021 10:21 AM - last edited 04-06-2021 10:24 AM
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When I try to play my old videos on my phone there is a cloud symbol around the play button and when I click it it says "video is downloading" for a second, after that it shows up a error as " Could not connect to Samsung Cloud Server for playing the video, Try Again".
I cant play the videos and I cant delete them either waste of space. Same thing for photos
My problems are
- I don't sync my gallery with Samsung Cloud, why did it uploaded my photos to Cloud ?
- I don't use onedrive so it didn't sync with one drive as you see in the screenshots and when I go to https://support.samsungcloud.com/#/login I don't see my gallery there.
- When I go to gallery options I see a selection that says "Sync with OneDrive" but I dont want to use OneDrive.
So did my photos and videos are disappeared and cant retrieve them without turning on the " Sync with OneDrive" option in gallery settings?
And even if I turn on that setting how is that going to retrieve those non-downloadablecannot connect to samsung cloud servers
OneDrive is not synced up videos from Samsung Cloud?
04-06-2021 02:42 PM
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