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Original topic:

Samsung Account

(Topic created on: 04-08-2022 12:39 PM)
RevoxFy
First Poster
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Mobile Apps & Services

Hi,

currently my Email Adress of my Samsung Account was deleted and now every time i try to login with the password it doesn't work i even wrote it down. So i decided to create a new account i copied the email and the password and it still didnt work and i tried with another email and that several times. I would appreciate any help.

And sorry for my not so perfect grammar

 

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AndrewL
Moderator
Moderator
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Mobile Apps & Services

@RevoxFy: Please can you confirm what device you are attempting to log in to your Samsung account on, and if the issue is persistent? For instance, if you head to samsung.com, tap on the profile in the top right, select Sign In/Sign Up and enter your credentials, are you able to proceed without issue? If not, as a further troubleshooting step, please try following the link below to reset the password of your existing account, to see if this helps. 

https://account.samsung.com/accounts/v1/MBR/resetPassword

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