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Original topic:

S22 Ultra fingerprint gets deactivated

(Topic created on: 05-12-2023 09:28 PM)
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Members_3fO1drc
First Poster
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After a recent update to one UI 6.0 version the device many times stops using the fingerprint unlock and asks only password.

I have to restart it to bring the fingerprint back to work for couple of hours.

In addition every bank account or fingerprint unlock app. Does detect this issue and cannot loggin to use them.need to re register for them.

Any ideas 💡 on this please?

 

 

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3 REPLIES 3
javascript
Pioneer
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I dont know what to do but i now know i whont be updating to one UI 6.0
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ynneL
Troubleshooter
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I think it's a bug because it happens with me from time to time
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Members_3fO1drc
First Poster
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The problem is samsung refuses it as a bug.

Says reset your phone etc.

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