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S21 rejecting non Samsung devices

(Topic created on: 28-05-2024 12:21 PM)
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Klingus
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Hi all

  • I'm at my whits end and am hoping someone can help me. I used to be able to connect my drone via usb through the dji app using the dji cable. It now rejects the device saying there's water/debris in the port. I've cleaned port, cleared cache and tried via a Samsung cable. Still the same. The problem is, my phone charges using the same cable it just seems to reject non Samsung devices now? Hope someone can help me...
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AndrewL
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@Klingus: Please try heading to Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on USBSettings > Storage > Clear cache. For further guidance, please take a look at the steps in the link below. 

https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...

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Klingus
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Thanks for the response Andrew, but I've cleared the cache multiple times and still cannot get it to work like it used to.

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