Ringtones.

[rorkusporkus]

I have downloaded a ringtone app from the Galaxy store, selected the one I want and used the option which says it has been installed as my ringtone but it doesn't work. Why not or what else should I have done to override the existing original phone stored one. 

[TessM]

Hi @rorkusporkus ,

this may vary depending on the phone and software version that you are using. Would you be able to provide me with this information so I can provide you with the right steps to do this? 

[rorkusporkus]

Hello Tess. I am not that bright but phone is a Samsung Galaxy SM600FN. Internet supplier is Talktalk and email is hotmail/outlook. Don't know what else you may need.

[TessM]

That is more than enough @rorkusporkus 

To add a new ringtone to your Galaxy A6 you will need to follow these steps: Apps> Settings> Sounds and notifications> Ringtone> Add> Look out for the song that you would like to add, and ensure that it's in a compatible format> Done. 

[rorkusporkus]

Thanks Tess. I will give it a go.

[rorkusporkus]

Sorry. Phone is a J6 not A6. Will same procedure work.

[TessM]

No worries, yes, I have checked this and the procedure is the same. 

[rorkusporkus]

Thanks Tess.