Request to improve Samsung's Kurdish keyboard layout

[pulgalaxy]

The main topic is "request to fix the Samsung Kurdish keyboard letter layout problem".

I want to report a problem with the Samsung keyboard. The purpose of sending this feedback is to improve the keyboard performance of Samsung phones, also millions of users are facing this problem and they are waiting for you to fix it.

I use Samsung Kurdish keyboard. Unfortunately, the arrangement of the letters of this keyboard is non-standard and irregularly designed. This problem is not caused by a defect in the software of my phone, but it is related to Samsung not taking care of the official Samsung Kurdish keyboard.

Since I don't want to use the keyboards available in Google Play, I request the Samsung support team to pay attention to this important issue and correct the mistakes in the order of the letters of the Kurdish keyboard. Please forward this request to the relevant team as soon as possible to resolve the keyboard software issues.

See the photo of the correct layout of the Samsung Kurdish keyboard. Please make the necessary changes in the Samsung Kurdish keyboard according to the image.

[AntS]

Hi @pulgalaxy , I've restored this post from our Spam area. (It was auto-routed into there. I've also removed the other similar posts in order to keep the conversation for your request in one place for everyone.)

And cheers! I've let our R&D team know about it. Me or one of the other Moderators will update you with what the developers say when they reply to us.

[AntS]

Hi @pulgalaxy ,

The developers have got back to us, but have asked for more info. Specifically, they're asking for:

• Standard Kurdish (Sorani) layout:  Regarding this, we tried to search if there are published, official references about standard layout of Kurdish (Sorani), but it seems that there is no standard about this language. Could you share us the official standard layout, and its source?
• Exact information about the letters on each key: As the requested layout is described in image form, we cannot define and distinguish each letter correctly, especially the secondary small letters (in grey). It would be better to deliver us the original document so that we can find the exact Unicode information of each letter. Or please mark each letter's unicode information for each key.

If you or anyone else out there are able to help with this info, we'll pass that on to the developers for you guys. 👍

[946]

Hi,

The current Samsung Keyboard for Kurdish (Sorani) is a latin (English) based keyboard. This layout is used for the physical (laptop & computer) keybords that does not have the Kurdish letter stickers on it, so the users press the Enlish letters which is converted to the Kurdish Sorani letter on the screen according to the pronounciation of the letter.

However, since the smart phone keyboards show the exact letter on keyboard with the one that is on the screen, there is no need for the English-based keyboard layout.

The most suitable layout for Kurdish (Sorani) is the Arabic-Based Keyboard that is shown in the link below. This layout is standard and prefered by Kurdish Sorani speakers and easiest one to type. 

In this link, you can also find the exact Unicode information of each letter. 

https://unicode.ekrg.org/download/UnifiedKeyboardProject_enGB.pdf

Thank you 🙂