Push notification

[Novice]

I have set up a push notification for some Twitter accounts I follow.  I receive the notification but without sound and I have tried to get a sound but with no luck.

I use an A12

Any ideas?

Many thanks

[Badger42]

Have you checked under app notifications that Twitter isn't setting to silent notifications

[Novice]

Yes

[Badger42]

Ok, the next thing to check is to open Twitter and check the Twitter settings for mute notifications to see if it has been muted there.

[Novice]

Sorry, I thought that is what I had sent you

[Badger42]

No that is the settings for the notifications under settings >app notifications>notifications. You need to open the app that shows the Twitter feed and find the settings within the app to check mute notifications

[Novice]

Thanks, have tried that and will let you know if I got it right

[Novice]

Didn't work

[Badger42]

You could also try resetting the app by signing out and then clearing the storage and cache and then re doing the notification settings again after signing in again