Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Product Registration

(Topic created on: 09-01-2023 01:48 PM)
823 Views
Obsydian
Samsung Members Star ★
Options

So, finding items I purchased via Samsung Online or Shop no longer allows me to register, all fail at the serial number "invalid", this applies to my Samsung ZFlip4, Watch5, Microwave, and Vacuum cleaner, I contacted Samsung help and got no help just a shoulder shrug response.

 

Is anyone else having issues?

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

6 REPLIES 6
Tondaw
Student
Options
Yes, I am having the same problem registering soundbar. Struggling to get this resolved.
Tondaw
Student
Options
Managed to get it registered by going through the support section on the app. It let me add model and now accepted s/N.
Obsydian
Samsung Members Star ★
Options
I tried that spent a while and got told to call, called they said do it online 🙃

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

0 Likes
Fiona26
Samsung Members Star ★
Options
With tablets and phones there registered as soon as you set your new device up. I didn't need to register my tab and phone, they were already under registered. With my watch 5 and ear buds, I used the members app to register. Just used the serial number and model number that shows in the watch settings. Not sure about the microwave and vacuum cleaner. If you go to support register product, once done you'll get images of all your registered devices. Screenshot_20230109_170421_Samsung Members.jpg
Obsydian
Samsung Members Star ★
Options
My tabs7+ has never shown up, the flip4 and watch5 where in store so can see why that did not

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

cavellix
Pathfinder
Options

I've been trying all day to sort this. My product registers ok, for a while. Whenever I go back to look it appears as Unknown.... 

0 Likes