Problems

[GingerRobz77]

Done November update and now my phone will not super charge or fast charge... Tried everything. Factory reset the lot, any ideas... 

[xSteveuk]

Hi
Try clearing the cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

If you have
The good guardians app
Run the Galaxy app booster Also

[GingerRobz77]

Done that, didn't work, factory reset... Nothing.... New cable... Nope, its funny how it all started after the last update... Also phone started to get hot as well

[sarasphotobox]

Trust me after a major update there's always hiccups flaring with bugs etc. Just keep reporting on this app or sammobile Facebook or Twitter

[GingerRobz77]

I will thank you

[sarasphotobox]

Yiur welcome

[GingerSteve]

Have you checked in the battery settings to double check fast charge option hasn't defaulted to off or battery protection mode ? 

[GingerRobz77]

Done that but S20 doesn't have battery protection mode as yet, think it's coming in the next update.

[Anonymous User]

What does it show on the battery settings menu ? Send me a screenshot please.

[Anonymous User]

If you have factory reset it, the fast charging is deactivated until the phone has learned the usage patterns. This can take up to 7 days.