21-06-2019 02:23 AM
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My Galaxy A9 2018 model will not install either Amazon Alexa or Amazon music apps I have done everything several times in troubleshooting on google app store and on galaxy store but nothing works , all updates have been done and still can not get the apps , can someone please help or advise thankyou.
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- help required
26-06-2019 11:22 AM
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Are you getting an error message on the Play Store when you try to download them, @Stu1961?
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
27-06-2019 11:40 PM
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Yes am only getting error codes furst one is errorcode 910 then it changes to errorcode 505
10-07-2019 07:05 PM
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I also get same error and I get it after it has downloaded byt not finished installing, I have been getting this error since january when I bought the phone, I can not download any amazon app that does not come preinstalled

10-07-2019 07:13 PM
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Hi @Pirisaga. How much internal storage do you have available?
18-08-2019 11:35 AM
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Ive exactly the same issue with amazon apps and ive over 95gb of free space
11-02-2020 12:25 PM
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Has anyone sorted the amazon download issues on samsung a9.Ready to throw this phone against the wall
11-02-2020 12:47 PM
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11-02-2020 06:08 PM
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