01-09-2019 08:10 PM
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Hi,
I have an S7 with the latest updated software. I have 20Gb worth of photos and video backed up to my Cloud, but none of them show up in Gallery. All my photos used to be visable and were organised into folders - but now nothing apart from a few pictures I took today which are on the phone's storage.
If I login on a PC I can see all my photos are there (although obviously not in any folders), so how can I get them visable again in Gallery?
Thanks
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04-04-2020 12:02 PM
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04-04-2020 12:09 PM
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It took me a long time as it kept crashing.
If you go on
Samsung cloud
Gallery
Then wait for your photos to appear under recently added click on that
2 options ALL or Cloud Only
I picked cloud only
Waited for them to load then redownloaded them
Kept crashing when I was doing it though
Hope this helps
14-05-2020 11:26 AM
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It happened to me too..
I got this work again by logging out and then logging again and reset my password..
08-06-2020 03:09 AM
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I had a similiar problem trying to view on my desktop and couldn't get it to work. I ended up downloading the Samsung Gallery app onto my Windows computer and then I was finally able to view all my photos.
22-06-2020 07:27 PM
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Did you had to wait for all your cloud photos to appear on the Gallery app on Windows ?
Did it take time ?
My cloud app on phone says I have a few thousands of photos uploaded, but I am unable to see the on the Gallery app.
What am I missing ?
23-06-2020 01:26 PM
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Samsung Cloud is a crock of sh.. Like most Samung software. Move elsewhere
08-07-2020 11:14 PM
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I have the same issue...has anyone found a solution?
08-07-2020 11:16 PM
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08-07-2020 11:24 PM
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all
other is
cloud only
need to be on cloud only then download them from that to phone
27-05-2023 03:29 PM
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I finally figured it out! Get completely out of Gallery. Go to your Files app. On the main page, you should see a list that says storage. If your photos aren't showing up then your OneDrive should not be signing into on this page. Press the OneDrive and sign in. Your photos should be showing up in your Gallery now.

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