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Original topic:

Phone lock

(Topic created on: 31-01-2021 12:24 PM)
Aaronson77
First Poster
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Mobile Apps & Services

My phone is locked and forgot my password I tried opening it via find my phone and it says remote control is off so how can I change it on if I cannot access settings. Thank you

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2 REPLIES 2
pete007
Troubleshooter
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Mobile Apps & Services
you should have set up dule locking, meaning both pin and finger print if your phone supports it. you could try find my mobile and access it
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Pugs1957
Samsung Maker ★
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Mobile Apps & Services
You are going to have to reset the phone.
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