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one ui 8.0 issue on s25+

(Topic created on: yesterday)
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Mariam_Mch
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After the one ui 8.0 update, I have an issue with fb messenger:

the swipe from side back is not working while the Facebook messenger is on the chat heads.

the main perk of the fb messenger on android is the chat heads, now I can't use properly, because it is not going back with the gestures... 

what is the use of the update if this kind of things are annoying too much?? I can't see any real update with the 8.0 version, everything else is kinda same or very slightly changed,  and of course there had to be the issue with the app I am using the most.....

8 REPLIES 8
Piper123
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Contact Facebook / Meta developers team

Link in Google play store
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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JAMES4578
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I do not have this issue and have tested it ,do not really have a large number of chat Heads though. Have you tried force stopping app and 😂 clearing the cache of , reinstalling? May need need to contact the Developers mind you.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Mariam_Mch
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I have tried clearing the cache,  will try reinstall too.

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Mariam_Mch
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Reinstall didn't help either.  

 

JAMES4578
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May not necessarily help but could try clearing the cache partition. Is this the only App with issue though? It may need developer action.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Mariam_Mch
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I have tried clearing the cash, deleting app, reinstalling. nothing helps. this is the only app having the issue so far.  

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JAMES4578
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Oh right,thanks for confirming. Think would need to contact Meta Developers. Could also send Error Report via the Members App to see if anything suggested at Samsung end.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Mariam_Mch
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I have sent report to the Meta email from play store.. let's see.