02-01-2024 06:37 PM
why not getting any updates sm998b ds s21 ultra any idea?
02-01-2024 08:14 PM
Hi @lexus Many customers do have one UI 6 for the S21 series though Network devices were first in line, the software is released it batches mind you. Though obviously you do not have the security update either,where was the device purchased?
you could try Smart Switch and see if updates available that way, need to connect device to computer. https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
05-01-2024 03:04 PM
Thanks for advise. Phone bought in ireland Phone shop. Model is on the pictures
05-01-2024 03:06 PM
05-01-2024 03:07 PM
Any idea? Thanks
05-01-2024 03:09 PM
Also I tried different sim and smart switch no luck. I did chat with Samsung no help.