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Original topic:

My friend lost access to his Samsung account unt because 2fa

(Topic created on: 16-01-2022 10:07 AM)
Fortunepro960
First Poster
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Mobile Apps & Services

So when Samsung forced 2fa on Samsung account  my friend lost access because he had an old phone number I wonder if there is any way to get it back 

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2 REPLIES 2
xSteveuk
Maestro
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Mobile Apps & Services
Hi,
This page maybe helpful to you

What to do when the registered number on my Samsung Account is no longer available?

https://www.samsung.com/ae/support/mobile-devices/what-to-do-when-the-registered-number-on-my-samsun...
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AndrewL
Moderator
Moderator
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Mobile Apps & Services

@Fortunepro960: Please try following the link below and running through the steps to set up 2 Step Verification 'On Your Phone' and 'On Your Computer'. 

Samsung account

For further support, please reach out to our Accounts Team on 0800 995 1079 and an advisor will be able to look into this for you.