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My 02 app gone

(Topic created on: 23-10-2022 01:13 PM)
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beth1989
Explorer
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This yesterday I uninstall the my 02 app as it had an update but wouldn't let me do it and now it has vanish from the Google play store when I go to google and type in my o2 app and try and download it. Its saying my devices isn't compatible i have a Samsung galaxy s20+ 5G phone I have spoken to o2 and they say nothing is wrong on my o2 account or they app it must be a Google glitch I have spoken to Google and did all the trouble shooting and still not working 
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3 REPLIES 3
-Robot-
Samsung Members Star ★
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If Google cant fix that, there is not alot anyone can do as the the OS is written by them
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mickyrb
Pioneer
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Seems like a right pain, after you uninstalled the app. You could try just restarting the phone and see if that helps. Only other thing I can suggest is taking phone into a o2 shop.
beth1989
Explorer
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Thank you all sorted now