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Message chat

(Topic created on: 27-02-2022 10:19 PM)
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smithyco
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Anyone else chat messages not working 
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10 REPLIES 10
Pugs1957
Samsung Members Star ★
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Hi, chat isn't down. If you can't access chat you need to wait for 8 days so you get deregister from the server, then you can get chat working again.
If you try before 8 days is up the 8 day clock starts again.
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smithyco
First Poster
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But why has all of sudden stopped working ?
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Pugs1957
Samsung Members Star ★
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I wish I knew. Fortunately, it rarely happens.
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ToniVasey
First Poster
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Mine isn't working all of a sudden. Stopped last Friday?! 

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smithyco
First Poster
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Yea same
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tp84
First Poster
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Mine hasn't worked for weeks now, how do I get it working again, the little blue dots next to contacts with samsungs have gone too
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Pugs1957
Samsung Members Star ★
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Follow the directions in my earlier post and you should be good to go. The wait is a pain but there's no way around it, sorry.
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AndrewL
Moderator
Moderator
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@smithyco @tp84: Please can you try heading to Settings > Connections > More Connection Settings > Rich Communications, and make sure that this is toggled on. Similarly, open the Messages app > Tap the 3 dots in the top right > Settings > Chat Features > On > Default Message Type > Automatic.

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loulou1985
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Mine and my partners havent been working since 2nd of march. Its really annoying.
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