Making a call

[Blueray01]

Since last Wednesday I have been unable to make calls from my mobile to a specific landline number. I'm with 3 mobile and the landline is with virgin. I have tried ringing other numbers and the ones I've tried so far all go through and connect. What happens when I try to ring this specific number is the display says calling then after about 5 seconds a red message comes up saying call ended. As far as I can tell its not a network issue. The phone I have is a Samsung Galaxy and the phone I'm ringing is a Panasonic. I don't have any barred calls and looking on the landline it says caller "barred, memory empty". I've had a few conversations on line with 3 and a couple of shops and they all haven't been able to explain whats going on.   I should point out that i can receive cslks from the number concerned.  Is there anyone that can suggest what might be causing the problem as i'm/other family members are at the end of our tether!?

[ben8998]

I'm having the same problem

[keith30]

I'm with Virgin Media and I can tell you that they is a issue with the virgin phone service mainly effects trying to call any 3 network mobile numbers, it's been like that for a couple of weeks now, some calls are going though and some aren't best to contact your network provider

[Alibongo54]

Yes it's a known problem with Virgin. Updates on the virgin media app, been over a month I think