16-11-2022 01:54 PM - last edited 16-11-2022 01:57 PM ) in
Mobile Apps & Services16-11-2022 01:56 PM in
Mobile Apps & Services16-11-2022 02:05 PM in
Mobile Apps & Services16-11-2022 02:54 PM in
Mobile Apps & Services16-11-2022 03:45 PM in
Mobile Apps & ServicesStart your phone in Safe mode and check if you can uninstall the app.
https://www.samsung.com/ie/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
17-11-2022 03:18 AM in
Mobile Apps & ServicesGo to Settings>Apps. Tap on the 3 bars on the right side of "Your apps". Select "Show System Apps". Search for "Device Security". Tap on "Storage" then clear both Cache and Data. Re-run device care.
17-11-2022 10:23 AM in
Mobile Apps & ServicesGood morning I have a Samsung Galaxy A52s 5G and have had exactly the same problem. At first I thought it was a problem due to my New Laptop (only purchased 2 days ago) having Mcafee installed and that was the issue. I am pretty good with both Computers and phones so have been taking a look at Various options. I am also a Beta Tester as others have mentioned, so all I can think 🤔 of at present is its a glitch with the app and it will get resolved quickly 🤞🏻in an update? I have no other ideas and as always Samsung don't seem to know themselves or it wouldn't be happening in the first place? I don't have Android 13 yet as my phone is not due for the upgrade. Maybe its all to do with something they have done to the app since Android 13 was released? Also just to let you know I'm using Windows 11 Asus Vivobook and before it was fine when using my Older Asus also with Windows 11. It MUST BE a glitch in the Software. Hope they sort it soon as its very annoying the so called threat keeps coming up every Scan!
17-11-2022 12:27 PM in
Mobile Apps & Services18-11-2022 09:54 AM in
Mobile Apps & ServicesThis worked for me, thanks.
21-11-2022 12:12 AM in
Mobile Apps & ServicesIt doesn't work!