I can not write in the middle of my Note20 Ultra

[Nasir002]

Dear Sir/Madam,

I have my new Note 20 Ultra for around two months. I've just realized that I can not write in the middle of the screen!!! There is a small cycle that I can not register the stylus Spen movement there even if I tray more pressure there!!!!

Please Help!

Nasser Alramadan,

Saudi Arabia

[ChrisM]

Hi @Nasir002 

Let's try a hardware test on your phone. Dial *#0*# into your phone's Keypad and from the options available, select 'Touch'. Run your finger around the pattern shown to see if you can complete the lines which should turn green.

[Nasir002]

Dear Chris,

Thank you so much for your reply. I resolved this issue after using SAMSUNG Protective Cover that came in the box. Thanks again for your advice and support.

[gehlong]

I am having the same problem.

[gehlong]

I did not save the protective cover. Is there another solution?

Thank you.