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How to update Country/Region in samsung acct.

(Topic created on: 08-09-2022 03:56 PM)
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Sky_11
Apprentice
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Hi, 

Please I need guidance on how to update Country/Region on my Samsung account. Whenever I click the edit button, every data seem editable except the Country/Region which looks frozen. I guess this is the reason why I can't download some app on the playstore as it keeps saying "this item is not available in your country ".

Thank you.
4 REPLIES 4
Ventor
Samsung Members Star ★★
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@Sky_11 Hello, contact customer serviceProduct support/Apps &Services Samsung account . They can solve your case. Greetings

https://www.samsung.com/uk/support/






"The quieter you become-the more you are able to hear..."


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Sky_11
Apprentice
Options
Okay, thanks.
Neo001
Legend
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@Sky_11 , the country cannot be updated. I had contacted support for the same issue. 

You can create a new account and add correct country to it. Use this account as your primary Samsung Account.

Screenshot_20220908-215800_WhatsApp.jpg

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Sky_11
Apprentice
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Okay, thanks @Neo001
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