Green line on WhatsApp Video shares

[Scotcruz]

Hi folks,

I got the Android 12 update yesterday.. updated fine (I have cleared cache too).

This morning I sent a video from my using WhatsApp and notice a green line at the left side of the screen.

The video is absolutely fine and plays as it should on the phone.

Has anyone else had this issue and any way to resolve it?

Please advise 

[Beth_S]

Is the green line only visible on the video @Scotcruz? 

[LiquidSnake]

Try wiping the cache partition on the phone and that should resolve the issue. To do this, just search 'how to wipe cache partition (phone name)' and you should find what you are looking for 🙂. Hope this helps! 😎

[Scotcruz]

Yes only visible on the video in WhatsApp

[Scotcruz]

Done that already.. always do it after a software update

[Skybiz]

Wiping the cache has not solved the problem on my S21 Ultra

[LiquidSnake]

Try to backup your data, then factory reset your phone; are you still experiencing this problem? 🤔

[Scotcruz]

Looks like I might have to do that.. its a nightmare having to register all the banking apps again

[Beth_S]

What about clearing the cache of the WhatsApp app, have you tried that? Just go to Settings > Apps > Select the 'Sort by' icon next to 'Your apps' > Select the switch next to 'Show system apps' > OK > WhatsApp > Storage > Clear cache.

[Scotcruz]

That was the second thing I tried after resetting the cache partition